CHAPTER 5: ORGANIZATIONAL STRUCTURES THAT SUPPORT STRATEGIC INITIATIVES

Organizational employees must work closely together to develop strategic initiatives that create competitive advantages.. Ethics and security are two fundamental building blocks that organizations must base their businesses upon..

Information technology is a relatively new functional area, having only been around formally for around 40 years.. Recent IT-related strategic positions:

Chief Information Officer (CIO)
Chief Technology Officer (CTO)
Chief Security Officer (CSO)
Chief Privacy Officer (CPO)
Chief Knowledge Officer (CKO)

Chief Information Officer (CIO)

Responsible for overseeing all information technology use and ensure the strategic alignment of IT with business goals and objectives. Always CIO reports directly to the CEO .. CIO also works to ensure the delivery of all IT projects, on time and within budget .. Ensure IT strategic vision is in line with the strategic vision of the organization and building and maintaining strong executive relationships.

Chief Technology Officer (CTO)

CTO as the "Big Thinker" spend time to evaluate how technology can be used internally by the business .. CTO's responsibilities often include advanced technology, competitive analysis, technology assessment, laboratory prototypes, cooperation, planning, and architectural standards.

Chief Security Officer (CSO)

Responsible for safeguarding the IT systems and develop strategies and IT protection from hackers and virus attact .. CSOs need to know the details of network and telecommunications as hackers and viruses usually find a way to get into the IT system through computer networked .. Only experienced people who only knows how to handle security but these days most people have learned how to hack or steal other information..

Chief Privacy Officer (CPO)

Establish high uniform level of data protection for all personal data, regardless of origin and location, but leave room for adjustments based on local law or specific customer requirements .. Establish a complaint procedure and the right .. Respond to and deal with requests from individuals .. Respond to and deal with customer demand..

Chief Knowledge Officer (CKO)

Responsible for collecting, maintaining and distributing scientific organizations .. Program and system design methodologies CKO create document repositories, organizations, tools and practices, and methods for filtering information establish .. They must continually encourage systems employee contributions to keep up-to-date .. It is to ensure that employees get the information on time..

EFFICIENCY AND EFFECTIVENESS USING A FACEBOOK IN IT METRICS


EFFICIENT IT METRIC

EFFICIENT IT metrics is to measure the performance of the IT system and can be defined as doing the right thing .. Focus on companies as utilize resources with an optimal way .. to see how the company can use the resources to achieve the objectives of the company .. Organizational resources consist of 4 M. 4 M is the Man, Money, Materials and Machines.

IT EFFECTIVENESS METRIC

IT EFFECTIVENESS metric is measure the impact IT has business processes and activities .. It includes conversation rates and customer satisfaction .. Companies need to make sure to do the right thing or how the company achieves goals .. To maintain customer satisfaction and make sure customers receive any information from the company itself .. Companies can buy a domain or website for the measures the extent to which the domain can be working for the company.


By doing business online seller we need to think about whether the medium used is very effective in terms of availability, speed and other customer facing or not .. For example, I was a seller online via Facebook offers home furniture .. I had to advertise a product that is exactly similar to the original by using pictures, detailed information such as what kind of raw materials used for furniture on the .. Therefore, the customer can make a decision with the information that was given.